Being able to negotiate effectively is becoming increasingly important for all organisations and departments, in particular Learning and Development. Anyone looking to improve their negotiation skills need to understanding it’s not just about the training course but also about changing habit and implementing reinforcement measures.

Watch Janet Curran, Head of Though Leadership at Huthwaite International, and David Freedman, Head of Business Development at Huthwaite, in a series of video clips from World of Learning Conference and Exhibition 2014, presenting on insights into what distinguishes a skilled negotiator from an average negotiator.

Watch the first of 11 video series below and watch the full video series here.