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Negotiation is a mix of deliberate process and skillful verbal behaviour
How to negotiate effectively
Published in ILM
Successful negotiation, whether for a massive sale, settlement of an industrial dispute, or agreement of commonplace but important workplace issues, is a careful mix of deliberate process and skillful verbal behaviour. Both are rooted in best practice, and both can be learned.
In an article David shares a few quick insights into:
- preparation and planning before a negotiation
- power in a negotiation
- having a fallback position
- avoiding counter proposals
- sharing your feeling with the opposite side
- argument dilution.
Download our benchmark study of some of the world’s largest organisations. Discover their top ten factors for negotiation success. This report is important reading for anyone evaluating their company's negotiation capability and / or considering a skills improvement programme.
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