Communication skills for leaders and leading organisations
Effective communicators have never been more valuable. As organisations are replacing hierarchical command and control models with collaborative, cross-functional and team-based working, the way individuals interact and communicate goes to the heart of how people get things done, innovate and work towards a common endeavour.
These interactive skills and verbal behaviours are central to:
How cross-functional teams work effectively and efficiently
How leaders lead their teams and work with individual team members
How peers collaborate
How team members influence and persuade others to support their goals
How organisations work with partners, customers, suppliers and stakeholders.
Leading Behaviours looks at a range of interactive, verbal behaviours and how successful people use them in different situations to achieve results. It is based on researched success models and aims to consider:
A general awareness of our behavioural capabilities
the behaviours of those with whom we interact
the behavioural patterns and models used by those who are successful at critical moments in their working life.
Leading Behaviours is not a training course in the traditional sense. It is a series of linked and complementary learning experiences designed to meet the needs of different audiences within an organisation.The modular basis of these experiences means each implementation of Leading Behaviours will be tailored to meet the needs of the specific organisation - designed to provide a common behavioural lexicon. Broadly speaking, the behaviours focus on the practical ways that teams can build skills in three main areas:
Every challenge presents an opportunity to influence an outcome and an ethical application of persuasive skills help you to achieve the results you need. Whether you need to garner support from colleagues for a proposal, or win new business in a competitive sale, persuasive skills are the driving force that will help you accomplish your goals. But how do you go about appealing to and engage with your audience in a way that will motivate and persuade them to listen?
Being easy and pleasant to work with is a much-underrated skill. Be the person who understands and values the expertise and strength of others. Everyone can bring something to the table that you’re missing. This creates respect and enables effective collaboration in a positive working environment. But what behaviours do you need to exhibit to encourage this positivity and inclusion?
We hear lots about the benefits of collaborating more and negatives of being siloed. We know hours are lost in pointless meetings where the outcomes are unclear and courses of action muddled. But just how do we, and the organisations we work in, begin to behave more collaboratively and ensure processes can support this when it’s not happening naturally?
Book your free consultation with a member of our team and learn how Leading Behaviours can help your business grow
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