It’s no secret that many organisational problems revolve around communication – it’s seen as key to the high functioning of individuals, teams and overall performance. For most, the answer isn’t more communication – more meetings, more one-to-ones, more collaboration - which already consume a significant part of the working week. It’s the quality of our communication that needs addressing - productive meetings, useful feedback, meaningful collaborative work. The question is HOW do we get better at communication?

Researched behaviours, practical skills and real workplace impact

Many interpersonal skills programmes focus on understanding models and outcomes which may lead to theoretical understanding – the reasons ‘why’ we need to change our communication habits and the benefits of changing them. Our approach is to focus on the ‘how’ by translating all our years of behavioural research and analysis into practical training - as behaviour change experts we know what is required to achieve and sustain real behaviour change and give participants the confidence to transfer what they are learning to where the business impact is realised - the workplace.

Many global organisations depend on our communication training